Front Desk Receptionist – Olson Pediatrics (Full-Time)
Full Time • Lake Oswego
Front Desk Receptionist – Olson Pediatrics (Full-Time)
Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our Front Desk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service.
As a Front Desk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team.
Key Responsibilities:
- Greet patients professionally in person and over the phone
- Check in patients, collect co-pays, update demographics and insurance information
- Answer or refer patient questions appropriately and efficiently
- Schedule and reschedule appointments to optimize provider availability and patient satisfaction
- Notify nursing staff of patient arrivals
- Support patients by answering questions and helping ease any anxieties
- Retrieve and update patient records to ensure treatment information is available
- Maintain office inventory and update supply order sheet as needed
- Process incoming faxes
- Prepare Bright Futures Questionnaires for upcoming Well Child Checks
- Enter patient demographics, insurance, contact, and pharmacy information into the EMR system
- Scan and organize patient documents
- Assist with sorting and delivering staff mail
- Maintain and tidy the patient waiting room
- Copy forms and handouts for clinic staff
- Perform other administrative tasks as assigned by the Front Desk Supervisor
Qualifications:
- Previous experience as a medical receptionist and/or in medical billing is required
- Strong organizational and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Professional, compassionate, and patient-centered approach
Compensation & Benefits:
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Salary: $18.00 – $22.00 per hour, DOE
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Benefits: Health insurance, Paid Time Off (PTO), and 401(k)
Schedule:
- Monday – Friday, 8-hour shifts
- Although we have weekend coverage, weekend shifts may be required to cover time off/illness. Weekend hours are 8a-12:00p.
If you’re dependable, organized, and enjoy making a difference in a pediatric care setting, we’d love to meet you!
About Us
Olson Pediatric Clinic is a unique pediatric practice located in Lake Oswego, founded by Dr. Donald Palmer in 1972. Our warm and caring atmosphere and approach to medicine ensure that we will spend the time needed to listen to, understand, and serve your family while offering evidence based healthcare to your children.
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PTO
Paid Sick Time
401k and 401k Matching
Health Insurance